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Privacy Policy

This Privacy Policy identifies and describes the way WIRELESS TRAVELER uses and protects the information we collect about Customers and Users. All use of WIRELESS TRAVELER's products and services, as well as visits to our Web sites, are subject to this Privacy Policy.

  1. The Information We Collect, How We Collect It, And How We Use It
  2. Use of Location Information
  3. Online Activity Tracking and Advertising
  4. Information Sharing
  5. Privacy Policy for Children
  6. Safeguarding Your Information: Our Policy on Data Protection and Security
  7. California Privacy Rights

1. The Information We Collect, How We Collect It, And How We Use It
We collect different types of personal and other information based on your use of our products and services and our business relationship with you. Some examples include:

  • Contact Information that allows us to communicate with you -- including your name, address, telephone number, and e-mail address;
  • Billing information related to your financial relationship with us -- including your payment data, credit history, credit card number, Social Security numbers, security codes, and service history;
  • Equipment, Performance, WIRELESS TRAVELER Web Site Usage, Viewing and other Technical Information about your use of our network, services, products or Web sites.

We collect information in three primary ways:

  • You give it to us when you purchase or interact with us about a product or service we offer or provide;
  • We collect it automatically when you visit our Web sites or use our products and services;
  • We obtain it from other sources, such as from credit agencies.

We use the information we collect in a variety of ways, including to:

  • Provide you with the best customer experience possible;
  • Provide the services you purchase, and to respond to your questions;
  • Communicate with you regarding service and product updates, offers, and promotions;
  • Deliver customized content and advertising that may be of interest to you;
  • Address network integrity and security issues;
  • Investigate, prevent or take action regarding illegal activities, violations of our Terms of Use or    Terms & Conditions Policies;
  • For local directory and directory assistance purposes.

2. Use of Location Information
2.1 Following receipt by Wireless Traveler of the appropriate payment from Customer, Customer shall be entitled to use the services provided by Wireless Traveler.
2.2 Customer agrees to be bound by the GTC which shall apply to the Customer's purchase and use of the Services. Customer acknowledges that he is aware that the GTC shall apply to all uses of Wireless Traveler's products and Services.
2.3 The GTC commence at the time of purchase and are in force and continue during the use of the Service.

3. Online Activity Tracking and Advertising
3.1 The Customer shall use the services and products lawfully and in compliance with the GTC and other contractual documents duly integrated to the contract. The Customer is responsible for all use of the Services by the Customer or any 3rd party (with or without permission of the Customer) and is wholly responsible to pay for the use of all Services and for all Charges associated with the Services. Please refer to the “Rates and Coverage” pages published on the website for prices and charges.
3.2 The Customer shall be responsible for ensuring that the Services are compatible with the Customer’s equipment and any hardware. Wireless Traveler shall have no liability or responsibility for the use of the Services or compatibility of the Services with any equipment, handset or technology that has not been supplied or authorized by Wireless Traveler. The Customer shall be responsible for all use of the Services including but not limited to handsets, its proper configuration and installation, compliance with any regulations and applicable instructions issued either by Wireless Traveler and/or the equipment manufacturer. The preparation activities for installation of the Service, including but not limited to preparing and inserting interface cards, setting adequate protocols, as well as all relevant activities in support of the implementation of the Service shall remain under the sole responsibility of the Customer. Wireless Traveler does not provide any protection or guarantee and against any damage caused by any third party during installation or use of its service after it is purchased by the customer.
3.3 The Customer must comply with all reasonable security procedures and standards with respect to the Service. Wireless Traveler may communicate security issues to the Customer from time to time when abuse or misuse is observed or reported by others along with any and all general information related to the provision by Wireless Traveler of the Service by any means, including via the Website.
3.4 The Customer must:

  • not use the Services for any improper, immoral, fraudulent or unlawful purposes nor may the Customer use the Services to send any communication which is of an abusive, offensive, obscene or of a menacing nature;
  • not act in any way, which may affect the operation of any network used or operated by Wireless Traveler;
  • not send or upload anything that infringes 3rd party intellectual property rights (unless you have permission).

3.5 You must inform Wireless Traveler immediately if customer’s Wireless Traveler product (“product”) is lost or stolen. Wireless Traveler will take all reasonable action to cancel any stolen or lost product within 72 hours of notification and subject to verification of account it may be subject to payment of an administration charge, Wireless Traveler will apply any outstanding balances to a replacement SIM card which has been purchased by the Customer as a replacement. Wireless Traveler is not responsible for any service fees, call costs or other cost incurred due to a lost or stolen product.

3.6 If customer purchases a SIM card from Wireless Traveler it is Customer’s responsibility to ensure that your mobile telephone handset is compatible with the Services that you purchase from us. This may include ensuring that your handset is 'unlocked' and is compatible with the network in the country where you wish to use it.

4. Information Sharing
4.1 All equipment, prices and quantity are subject to availability and may be changed without notice or obligation. Prices do not include shipping and handling and applicable duties and taxes. Shipping and handling charges are additional and may vary. Orders are not considered valid until approved and authorized by Wireless Traveler. All prices are quoted in U.S. dollars. While Wireless Traveler uses reasonable efforts to include accurate and up-to-date information on the Site, Wireless Traveler makes no warranties or representations as to its accuracy. Wireless Traveler assumes no liability or responsibility for any errors or omissions in the content on the Site.

5. Privacy Policy for Children
5.1 Wireless Traveler shall provide the Customer with national and international telecommunications services in the countries published on the “Rates and Coverage” pages of the website.
5.2 Wireless Traveler shall use reasonable efforts to operate and maintain the Service, contingent upon Wireless Traveler's and/or Wireless Traveler's service provider's ability to maintain necessary licenses or permissions, or Wireless Traveler's and or Wireless Traveler service provider's network capacity and connection availability. The network operator in the country of use will be responsible for network coverage and network availability. Wireless Traveler gives no warranties or guarantees as to network coverage or availability of any network or suitable coverage. We will not provide a refund for any failure to make calls due to problems with network coverage.

6. Safeguarding Your Information: Our Policy on Data Protection and Security

6.1 The Customer is solely responsible for all content, information and communications transmitted using the Services and shall indemnify Wireless Traveler for any loss or liability that Wireless Traveler may incur as a result of any content or material which is transmitted using the Services.
6.2 When travelling outside of their country the customer may be subject to different laws and regulations that apply for the services. Wireless Traveler is not liable for customer failure to comply with those laws or regulations.
6.3 Customer shall not use the Service or permit any use of the Service which is illegal, unlawful, or harassing, which infringes upon the intellectual property rights of third parties, or which otherwise constitutes network abuse, and the Customer shall be responsible for any such misuse of the Service. The Customer shall indemnify Wireless Traveler against all any liabilities, claims, actions, liabilities, loss, damage, costs and expenses suffered or incurred by Wireless Traveler as a result of any breach of the Customer's obligations or warranties in this Agreement.
6.4 Customer warrants that it shall comply with any laws, regulations or conventions which may be applicable to the use of the Service and with any public policy related laws, which may be applicable to the use of the Service by third parties (such as privacy laws and laws relating to defamation, libel and decency with respect to the content of the communications transmitted using the Service).
6.5 The Customer acknowledges that a breach of the obligations and/or warranties contained in this Agreement could lead to a claim or liability or disruption in the provision of the Service by Wireless Traveler. In the event of such breach, Wireless Traveler shall be entitled to suspend the performance of the Services to the Customer and its obligations under this Agreement, until the breach has been remedied and in addition shall be entitled to exercise its rights of termination under this Agreement.

7. California Privacy Rights
7.1 Any and all rights attached to the telephone number attributed to Customer and attached to the Service provided to you by Wireless Traveler remain vested in Wireless Traveler. Accordingly, Wireless Traveler may change, withdraw or otherwise alter such telephone number or any other address-element at its discretion, without damages payable to Customer, should any technical, commercial reason as well as any applicable regulations so require.
7.2 The SIM Card, all technology and intellectual property as part of the SIM Card remains the property of or is licensed to Wireless Traveler, which grants to you a non exclusive license to use the Services and preserves Wireless Traveler’s rights to alter and develop its content as well as claiming its return.

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